Games Workshop is doing well, pre-tax profits are about £150m, which is a big jump from £90m the year before. The press has been loving their role during the lockdown board game boom.
It also looked as if their enterprise resource management migration nightmare from years back had gone away. The challenge was to tie in warehousing, online ordering and the complex logistics around all those miniatures, games, books, paints and parts.
That’s not the case, though. While the troubled move from Saga to Microsoft Dynamics ERP had its problems rated as “no longer severe” in a 2019-19 report, it’s still not done.
Many geeks would not relish the task of migrating anything complex to Microsoft Dynamics, and I wonder what those same geeks would say when Games Workshop noted a solution in the same 2018-19 report as a shift to a “more agile methodology”.
That change in development practice had meant the project should have gone live in 2020. It didn’t.
Games Workshop had put £1.1m into the ERP move last year alone, on top of the £2.3m assigned to a new warehouse part of the integration. The board must be fed up of hellish IT projects.
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